F.A.Q

Do you sell secondhand ghd?
No. We only sell 100% brand new goods.

Is there a limit to how many ghd I can order?
No, there is no limit as to how many ghd you may order.

How do you send the items?
We ship our items by many express companies. Normally we use EMS

I have seen other websites that offer them for cheaper,why are yours more expensive?
The price of the ghd depends on the quality many websites will carry the lowest quality available and sell them for cheaper, but they will not last very long.

How long does it take to ship out your ghds?
It takes 5-7 business days to delivery to your door.(Business days - excludes weekends and holidays.

How do I order?
Ordering on ushairstraightenerus.com is easy and safe. Once you have found the item you would like to purchase,
click on the "purchase" button to place it in your Shopping Bag. Follow the directions through the
checkout process to complete your order. Your order will not be placed until the very end of the
checkout process, when you will be asked for your credit card information.

What happens after I place the order?
After placing the order you will receive an order confirmation email with an all order's information.

Will i have problem with customs?
We have many years experience in shipping worldwide. We guarantee that the items will be sent to you directly.

Are your pictures from the actual ghd?
Bamazed by some of the pictures we have up on our website. Because of their quality. We guarantee 100% that all pictures taken from our site are actual pictures of our shoes! The ghd exactly as represented in the pictures, and we never, ever use anyone else's pictures

How much does shipping cost?
There is different freight fees setting.It depends on places where you live.If you are in USA or UK,you can enjoy free shipping.

It has been 3 days since I placed my order, how come it still hasn't been shipped yet?
Depending on which style of ghd you ordered, and sometims it is weekends and holiday so delayed your itesms.As soon as your ghd is shipped out, you will be notified of it in your Members Section. The status of your ghd will indicate as "Shipped Out".

Do you ship out the ghd on the same day that I order it?
No, it usually takes 72 hours before your order is shipped out. This is to allow our staff to verify the information for the order is correct, and to package the order. Once your order has been verified and confirmed by our verification staff, the order will be sent out to our packaging and shipping department. It will then take 5-7 business days for the package to arrive, from the time your order was processed. (Business days - excludes weekends and holidays.)

Will my telephone number be given out to anyone else?
No, your telephone number and other personal information will never be given to anyone else. It is kept in our database for future reference when you make another order. You will only be contacted when we need to verify your order and if there are any problems with the order.

What happens when a product is out of stock?
If a product is out of stock, this means that GHD has no estimated date of receiving the product into its inventory. Customers are requested to confirm whether they would like to cancel the item and order something else